Menedžment kakovosti

In this sample evaluation we assessed the doctoral study programme of Quality Management at the Faculty of Organizational Studies (FOS) in Novo mesto. Internal assurance and improvement of the quality of the study programme, its modification, development and implementation are appropriate and meet the requirements of all 5 standards. Although it is a full-time study, it largely has the characteristics of parttime study, as all students are full-time employees. A specificity are also small study groups (enrolment of approx. 5 new students per year) and a lot of individual work. Therefore, a form of combined study (combination of inclass and distance learning), which was developed and introduced by the Faculty during the COVID crisis, is very appropriate and well-accepted. Among the noticed advantages we would highlight the well-designed and consistently managed quality management system, which is very transparent and ensures the 29 conclusion of the quality cycle, active involvement of all stakeholder groups and good information on current issues. The engagement of the entire faculty staff from top to the bottom is equally (or perhaps even more) remarkable advantage. Linked to it the key advantages are the culture of cooperation, the connectedness and personal approach of the faculty staff to each other and to all stakeholders, especially students. In addition to the acquired knowledge of the students, the highlighted positive atmosphere at the faculty is a recognizable competitive advantage of FOS compared to large faculties. It makes students feel good at the study and attracts them to study there and promote the Faculty and the study programme. For employers, the key recognized advantage of their employees finishing doctoral degree of Quality Management at FOS is the acquired broad mind and academic freedom of thinking and work, as well as the ability to combine knowledge of various fields and topics (interdisciplinarity). FOS is constantly developing and updating study programmes, including doctoral study programme of Quality Management. The programme is planned and monitored in the long term with a view to 5 years ahead within the faculty strategic planning. Scientific research, which was a weak point in previous years, has also been strengthened significantly and is planned to continue to develop. FOS expands and deepens cooperation with the business and public environments through engagement of their doctoral students and doctors working there. Relationships with them are being kept even after graduation (doctorate). Among the opportunities for improvement, we emphasize the provision of greater selectivity of study content or greater offer of elective courses in order to enable students who haven’t studied Quality Management and Organization at previous levels of study to learn the basics of Quality Management. In the summary below only the significant identified strengths and opportunities for improvement based on the assessed areas are listed. The full list of findings is in the report. No non-compliances were identified.