Database of Precedents
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3.3 Independence – AQUIB – Partial compliance (2024) Independence, government representatives
AQUIB
Application Initial Review Full, coordinated by ENQA Decision of 27/11/2024 Standard 3.3 Independence Keywords Independence, government representatives Panel conclusion Partial compliance Clarification request(s) – RC decision Partial compliance “18. The Register Committee understood from the analysis by the panel that the composition of the Board of Directors has dominant representation of the government and the UIB, and these two stakeholders appoint all six board members.
19. The Register Committee further learned that according to statutes, the Director of the agency is appointed by the Balearic minister responsible for university affairs. Since 2009, however, this position is vacant and the Technical Director, chosen with a public competition, manages the agency.
20. The Register Committee understood that to resolve the above mentioned issues new statutes of the Consortium of the Balearic Agency for Quality Assurance in Higher Education has been drafted. The statutes, however, are not yet in effect. Following this, the Committee concurred with the panel that AQUIB only partially complies with ESG 3.3.”
Full decision: see agency register entry
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3.3 Independence – ACCUA – Partial compliance (2024) government,
ACCUA
Application Renewal Review Full, coordinated by ENQA Decision of 27/11/2024 Standard 3.3 Independence Keywords government, Panel conclusion Compliance Clarification request(s) – RC decision Partial compliance “16. The Register Committee learned from the panel analysis that the representation of stakeholders in the Governing Council has improved compared to the previous review and that the share of Government appointees in this body has been lowered.
17. The Committee, however, also noted that the regional minister, whose portfolio the agency is situated in, is acting as the President of the agency, chairs the Governing Council and has a casting vote.
18. Furthermore, the Register Committee noted, as underlined by the panel, that the agency is dependent on the Regional Government’s approval for hiring both temporary and permanent staff, which limits the agency’s operational autonomy.
19. Considering the significant level of involvement of the regional government in the governing of the agency and the potential constraints over the staff management and the operational independence of the agency, the Register Committee could not follow the panel’s judgement and concluded that ACCUA complies partially with the standard.”
Full decision: see agency register entry
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3.3 Independence – ACSUG – Partial compliance (2024) Governmental influence, limited budget execution autonomy, limited human resources management autonomy
ACSUG
Application Renewal Review Targeted, coordinated by ENQA Decision of 26/11/2024 Standard 3.3 Independence Keywords Governmental influence, limited budget execution autonomy, limited human resources management autonomy Panel conclusion Partial compliance Clarification request(s) – RC decision Partial compliance “16. In its last decision, the Register Committee concluded that ACSUG complies
only partially with ESG 3.3 due to the strong influence of the regional government
over the process for appointment of the Director, the chair and members of the
Governing Board and the chairs of the CGIACA, leading to diminished organisational
independence of the agency.
17. The Register Committee learned from the analysis of the panel that no
change has taken place and that the Ministry still has a decisive role in the
appointment procedures of these ACSUG bodies.
18. The Register Committee further understood from the analysis of the panel
that ACSUG has limited autonomy in how to utilise its budget and manage its
human resources.
19. Following the strong influence of the regional government over the
agency, as well as ACSUG’s lack of autonomy in managing its resources, the
Register Committee concurred with the panel that ACSUG complies only partially
with ESG 3.3.”
Full decision: see agency register entry
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3.3 Independence – ACSUCYL – Partial compliance (2025) Independence; Dual role of Interim Director
ACSUCYL
Application Renewal Review Targeted, coordinated by ENQA Decision of 27/06/2025 Standard 3.3 Independence Keywords Independence; Dual role of Interim Director Panel conclusion Non-compliance Clarification request(s) Agency (05/06/2025)
RC decision Partial compliance “34. In the last decision of renewal of registration, the Register Committee found the agency to be partially compliant with the standard due to issues related to the organisational independence of the agency. Namely, the Governing Board was predominantly composed of the representatives of the regional government, including the Chairperson, while the members were appointed by the regional Minister responsible for universities and research. Furthermore, the agency was largely dependent on the regional government for approval and hiring of new staff and the annual approval of the budget.
35. The Register Committee noted from the panel analysis that the concerns raised during the last review remain pertinent. The majority of Board members are either appointed by the regional Minister of Education or take on their roles by virtue of holding specific positions within state administration, and the Board is chaired by the Head of the Regional Ministry for Universities.
36. Furthermore, the Register Committee learned from the panel analysis that the Acting Director of the agency during the site visit was simultaneously the head of the General Directorate responsible for universities and research, who also serves as a vice-chair of the Board.
37. The Register Committee concurred with the panel that the dual role of the Acting Director endangers the independence of the agency, especially given that the agency's organisational structure is centred around the director's position, which grants this position significant influence.
38. The Register Committee further learned from the panel analysis that the agency does not have sufficient autonomy in the recruitment process, and the budgetary constraints remain under the authority of the regional government, hindering the agency's operational flexibility and autonomy.
39. In its additional representation, ACSUCYL informed EQAR that in order to reduce the representation of regional government members on the Board of Directors, the agency approved a proposal to replace two governmental officials with two students. To that end, it has submitted a proposal to the regional government for legislative amendment. The Register Committee further asked for clarification on the timeframe when the legislative amendments would be approved. The agency clarified there was no precise timeline for amending the legislation, but they expect it to be approved by January 2026.
40. The Register Committee welcomed the actions taken by the agency, but it acknowledged that the proposed legislative changes have yet to be adopted. Additionally, once adopted, it remains to be considered and reviewed by an external review panel.
41. To address the dual role of the Interim Director, the agency has taken accelerated steps to appoint a new Director and has published an open call with expedited deadlines to resolve this issue. Following a clarification request, the agency clarified that as of yet it had no formal mechanism to avoid the dual role of the director, but they have accelerated the process to select the new director by 9 June 2025.
42. Following the clarification call with ACSUCYL (of 2025-06-05), the agency informed the Committee that a new Director has been selected on 9 June 2025 (see Annex 4). The Register Committee welcomed the steps taken by the agency to appoint a new Director with expedited deadlines and emphasised the importance of introducing measures to avoid dual/multiple roles for the Director of the agency in the future, which could compromise the agency’s independence.
43. In its additional representation, the agency further explained that budget control mechanisms from the regional government are mandatory, as the agency receives public funding. The agency clarified that while being accountable to the regional government, the agency has autonomy to plan and execute the budget and manage its staffing process.
44. The Register Committee welcomed the clarification, however, noted that concerns about the dependency on the regional government for the approval of the budget and staffing are still pertinent.
45. While concerns on the agency’s independence are yet to be fully resolved, considering the agency has already selected a new Director following an open call, the Register Committee concurred that ACSUCYL now partially complies with the ESG 3.3. Furthermore, the Register Committee noted that ACSUCYL should inform EQAR once the new Director starts its term and the legislative changes are approved.”
Full decision: see agency register entry
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3.3 Independence – AQUA – Partial compliance (2025) organisational independence, operational independence
AQUA
Application Initial Review Full, coordinated by ENQA Decision of 27/06/2025 Standard 3.3 Independence Keywords organisational independence, operational independence Panel conclusion Partial compliance Clarification request(s) – RC decision Partial compliance “19. The Register Committee learned from the report that the Director is appointed by the Parliament upon the recommendation by the Minister responsible for higher education, without a public call nor specific selection criteria.
20. The Committee found this problematic given the Director’s extensive power within the organisation and responsibilities in ensuring the independent operations of the agency: besides being the member of the Steering Committee (governing body), the Director also appoints the evaluation panels, chairs the Evaluation Committee and recommends the two other members of the Evaluation Committee, the body responsible for taking the accreditation decisions and issuing the final evaluation reports.
21. The Register Committee further noted that the organisational independence from the Ministry is undermined by fact that a senior Ministry official is sitting on and chairing the Appeals Committee, body of three members who are all simultaneously members of the Steering Committee as well.
22. In its statement to the report, AQUA informed that following the changes in the national legislation of January 2025, the process for selection of Director of AQUA will be based on a public call and an objective merit-based selection process, which will be lead by a commission responsible higher education in the Parliament instead of the Minister.
23. Furthermore, the agency informed that with the legal changes of January 2025, the composition of the agency’s Appeals Committee has changed from three to six members, and no longer includes a representative from the Ministry. In addition, the number of Steering Committee members in the Appeals Committee is decreased to one.
24. The Register Committee took note of these updates and welcomed the legal changes made in order to ensure organisational independence of AQUA. While noting the changes made in the composition of the Appeals Committee, the Register Committee underlined that the presented changes on the procedure for appointment of AQUA Director are yet to be implemented and reviewed by an external review panel to verify whether they have been properly implement in practice.
25. The Register Committee therefore concurred with the panel that AQUA complies only partially with ESG 3.3.”
Full decision: see agency register entry
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3.3 Independence – THEQC – Partial compliance (2025) operational independence
THEQC
Application Renewal Review Full, coordinated by ENQA Decision of 27/06/2025 Standard 3.3 Independence Keywords operational independence Panel conclusion Partial compliance Clarification request(s) – RC decision Partial compliance “20. In its last decision, the Register Committee found the agency to be partially compliant due to THEQC’s workforce that was heavily consisting of (academic) experts working at the agency but being paid by their higher education institutions.
21. The Register Committee, learned that while the number of permanent staff has increased since the last focused review, the number of seconded experts working at the agency while being paid by their higher education institutions remains ‘significant’ (10 out of 44 permanent staff members).
22. Considering that the concerns from the last decision regarding the dependency of the agency on staff being paid by higher education institutions remained, the Register Committee concurred with the panel that the agency remains to be partially compliant with the standard.”
Full decision: see agency register entry
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3.2 Official status – IEP – Compliance (2019) agency’s formal recognition
IEP
Application Renewal Review Full, coordinated by ENQA Decision of 03/04/2019 Standard 3.2 Official status Keywords agency’s formal recognition Panel conclusion Full compliance Clarification request(s) – RC decision Compliance “The Register Committee noted that IEP itself does not have separate legal personality and therefore it is represented by EUA in all legal and contractual matters. The Committee acknowledged that the recognition of IEP as a quality assurance agency by public authorities is demonstrated by the numerous contracts that IEP (represented by EUA) signed with national authorities for conducting evaluations, or by the selection of IEP as an evaluating body through a public procurement procedure. [...] The Register Committee interprets the requirement of formal recognition in a broad sense and therefore concurred with the panel's conclusion that IEP complies with the standard.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – ANQA – Partial compliance (2022) Student involvement in decision making bodies
ANQA
Application Renewal Review Full, coordinated by ENQA Decision of 25/10/2022 Standard 3.1 Activities, policy and processes for quality assurance Keywords Student involvement in decision making bodies Panel conclusion Full compliance Clarification request(s) – RC decision Partial compliance “ANQA involves students in the review panels, but not in the body responsible for making decisions on accreditation (i.e. the Accreditation Council). The Committee highlighted the panel’s recommendation and found it necessary that the agency improves the involvement of students in the decision-making process.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – AQAS – Partial compliance (2022) Involvement of stakeholders in governing bodies; Lack of clear policy for separation of EQA and consultancy activities and preventing conflict of interest
AQAS
Application Renewal Review Full, coordinated by ENQA Decision of 14/03/2022 Standard 3.1 Activities, policy and processes for quality assurance Keywords Involvement of stakeholders in governing bodies; Lack of clear policy for separation of EQA and consultancy activities and preventing conflict of interest Panel conclusion Substantial compliance Clarification request(s) – RC decision Partial compliance “The governing body (i.e. the Managing Board) of the agency does not involve other stakeholders than academics. The agency has not published any policy or statements in regards to the separation of its consultancy activities and preventing conflicts of interest.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – AI – Partial compliance (2021) Weak involvement of stakeholders in the governance of the agency
AI
Application Renewal Review Full, coordinated by ENQA Decision of 15/10/2021 Standard 3.1 Activities, policy and processes for quality assurance Keywords Weak involvement of stakeholders in the governance of the agency Panel conclusion Substantial compliance Clarification request(s) Panel (28/09/2021)
RC decision Partial compliance “AI has no advisory or governing board, nor any other strategical decision making body (hence lacks stakeholder involvement in the governance of the agency).”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – PKA – Compliance (2019) clarification of external QA carried abroad
PKA
Application Renewal Review Full, coordinated by ENQA Decision of 19/06/2019 Standard 3.1 Activities, policy and processes for quality assurance Keywords clarification of external QA carried abroad Panel conclusion Full compliance Clarification request(s) Agency (21/05/2019)
RC decision Compliance “In its confirmation of eligibility, the Register Committee noted that PKA is expected to also address activities carried out by the agency abroad i.e. in Lithuania. As it was unclear on whether such activities were addressed in the external review of PKA, the Committee asked PKA for further clarifications. PKA explained that the external QA activities carried out in Lithuania only extended to one foreign branch of a Polish higher education institution and that the procedures and criteria used were identical with those applied in the case of national HE providers.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – NEAA – Partial compliance (2018) Stakeholder involvement in the governance and work of the agency
NEAA
Application Initial Review Full, coordinated by ENQA Decision of 13/06/2018 Standard 3.1 Activities, policy and processes for quality assurance Keywords Stakeholder involvement in the governance and work of the agency Panel conclusion Substantial compliance Clarification request(s) – RC decision Partial compliance “While the panel noted that a broader stakeholder involvement would require a change of the law on higher education and might have further implications for the overall functioning of the agency, the Register Committee underlined that the unbalanced composition of NEAA's governing bodies was already flagged as a matter requiring attention when NEAA was first admitted to the Register in 2009”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – NEAQA – Partial compliance (2018) Agency lacks explicit goals and objectives; limited stakeholder involvement i.e. consultations only where specific topics are addressed
NEAQA
Application Renewal Review Full, coordinated by ENQA Decision of 06/12/2018 Standard 3.1 Activities, policy and processes for quality assurance Keywords Agency lacks explicit goals and objectives; limited stakeholder involvement i.e. consultations only where specific topics are addressed Panel conclusion Partial compliance Clarification request(s) – RC decision Partial compliance “The Register Committee noted that while NEAQA’s strategy could provide a comprehensive framework for the agency's daily operations, the agency does not have in place mechanisms for effective forward planning and reviewing progress towards its objectives. Considering the involvement of stakeholders, the panel’s findings show that, since its last review, NEAQA has improved the engagement with employer representatives in its quality assurance activities. However, stakeholder involvement is still limited in agency's work given that neither students nor employers are involved in NEAQA’s governance.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – EAEVE – Compliance (2018) Involvement of students in agency’s decision making
EAEVE
Application Initial Review Full, coordinated by ENQA Decision of 13/06/2018 Standard 3.1 Activities, policy and processes for quality assurance Keywords Involvement of students in agency’s decision making Panel conclusion Full compliance Clarification request(s) Panel (02/06/2018)
RC decision Compliance “The Register Committee understood that the reference to “consultative services” in the report in fact referred to so-called “consultative visitations”. These are, however, not consultancy activities, but a step in EAEVE's external quality assurance scheme. […] The Register Committee underlined the panel’s suggestion that EAEVE should involve students in the ECOVE and the appeals panels, even though students do not request membership at the moment.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – AI – Partial compliance (2016) Stakeholder involvement
AI
Application Renewal Review Full, coordinated by ENQA Decision of 03/12/2016 Standard 3.1 Activities, policy and processes for quality assurance Keywords Stakeholder involvement Panel conclusion Partial compliance Clarification request(s) – RC decision Partial compliance “The Register Committee flagged in its decision of inclusion the effectiveness of the Accreditation Institution’s activities to engage with its stakeholders.The Committee noted that the involvement of stakeholders is generally ensured trough consultations by the Ministry and the Accreditation Council (Review Report, p. 29), while AI’s only formalised form of stakeholder involvement is related to the thematic analysis of reports. The Committee concurred with the panel’s conclusion that AI should further develop stakeholder involvement in its governance and work in order to meet the agency’s objectives of enhancement and further development of quality assurance.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – ARQA – Partial compliance (2023) no strategy,
ARQA
Application Initial Review Full, coordinated by ENQA Decision of 30/06/2023 Standard 3.1 Activities, policy and processes for quality assurance Keywords no strategy, Panel conclusion Compliance Clarification request(s) – RC decision Partial compliance “27. The Register Committee noted that the evidence of how the agency translated its goals and objectives into its everyday activities can be found in its procedures, criteria and guidelines. However, the Committee underlined that without a strategy, it remains unclear how effectively the goals and objectives are translated into the procedures.
28. The Committee further noted that ARQA’s mission of enhancing quality remains invisible from the review reports which are rather based on the ‘compliance of standards’ principle.
29. The Register Committee therefore could not follow the panel’s judgement on compliance, but concluded that ARQA complies only partially with ESG 3.1.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – ECAQA – Partial compliance (2024) weak policies for preventing conflict of interest, weak stakeholders' involvement
ECAQA
Application Initial Review Focused, coordinated by ENQA Decision of 11/10/2024 Standard 3.1 Activities, policy and processes for quality assurance Keywords weak policies for preventing conflict of interest, weak stakeholders' involvement Panel conclusion Partial compliance Clarification request(s) – RC decision Partial compliance “Regarding the policy for preventing conflict of interest, the Register Committee considered that the current internal rule that the agency will not conclude a contract for institutional and/or programme accreditation within a year after conducting consultative work with a higher education institution that used agency’s paid services insufficient. In particular, it found the timeframe too short for the agency to prevent potential conflict of interest. The Committee also noted that most members of the Expert Board and the experts’ commissions are representatives of higher education institutions.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – AQ Austria – Compliance (2024) Clarity in activities and services; Conflicts of interest
AQ Austria
Application Renewal Review Targeted, coordinated by ENQA Decision of 02/07/2024 Standard 3.1 Activities, policy and processes for quality assurance Keywords Clarity in activities and services; Conflicts of interest Panel conclusion Compliance Clarification request(s) – RC decision Compliance “10. While the Register Committee was able to follow panel’s conclusion that AQ Austria is compliant with the standard, it highlighted the panel’s recommendation that the agency should enhance the clarity on its ESG aligned activities and consultancy services for the public and add explanation on avoiding conflicts of interest on their website.
11. For the remaining standards, the Register Committee was able to concur with the review panel's analysis and conclusion without further comments.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – KAA – Partial compliance (2025) student involvement, employers involvement
KAA
Application Initial Review Full, coordinated by ENQA Decision of 27/06/2025 Standard 3.1 Activities, policy and processes for quality assurance Keywords student involvement, employers involvement Panel conclusion Partial compliance Clarification request(s) – RC decision Partial compliance “At the time of the site visit, neither students nor employers representatives were involved in the work of the SCQ. Even though the agency started involving both stakeholders in its governing bodies after the external review report was published, the Register Committee found that further panel insight is needed to access whether the involvement of students and industry representatives is continuous and meaningful.”
Full decision: see agency register entry
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3.1 Activities, policy and processes for quality assurance – GAC – Partial compliance (2022) strategy not reflecting agency's central role, lack of broad discussions with stakeholders
GAC
Application Initial Review Full, coordinated by ENQA Decision of 25/10/2022 Standard 3.1 Activities, policy and processes for quality assurance Keywords strategy not reflecting agency's central role, lack of broad discussions with stakeholders Panel conclusion Substantial compliance Clarification request(s) Panel (05/10/2022)
RC decision Partial compliance “16. The panel considered that the lack of involvement of stakeholders beyond those individuals who are members of the agency bodies themselves might lead to a lack of critical distance. The panel thus saw a need for more and broader stakeholder feedback, and recommended more regular dialogues with stakeholder organisations on strategic and policy matters.
17. The panel further considered that GAC's strategic planning did not sufficiently reflect its central, pivotal role in the accreditation system (see also the comments under ESG 2.2 above). The panel saw a strong need for a broader discussion with agencies and all stakeholders on GAC’s role in the system and its strategy. In particular in view of the upcoming revision of the
Specimen Decree, the panel found such a discussion was urgent to define a strategy that describes clearly the role GAC plans to assume in the system and its mid-term priorities.
18. While the Register Committee appreciates that GAC has begun to plan a strategy process (see statement on the report), it considered that the panel's analysis under this standard points to important issues in GAC's governance and engagement with stakeholders; these are particularly important in light of GAC's pivotal role in the German system.”
Full decision: see agency register entry